Assessing Airlines – British Airways – Long Haul
I recently flew to New York City with British Airways and it gave me the idea to review the different planes and journey’s I’ve taken as there have been a few now and many more to come. We picked BA as the price to fly over Easter break was pretty competitive and BA, we thought, were quite reputable. It is after all the UK’s national airline. Now, the issues we had with this particular flight, both in and out, are quite nit-picky, some may say. But as a 100% advocate of impeccable customer service BA really need to up their game. We logged on to their website to check in online. We did this at exactly 24 hours to the second before the flight, as advised. There was only a few seats available and only one row with three together. Given we were travelling with a nervous teenager we had to take the tree together, which unfortunately was the very last row in between the toilets. As it turns out most people pay the extra £30 each to pre-book their seats (an option familiar for low-r...